Highlands Solutions

Solutions built by senior living owners,
for senior living communities.

Book a Demo Explore Solutions
Vital Connect
Room 204 · Margaret T.
● Normal
72 bpm
7.2h sleep
4.2k steps
Heart rate · last 24h
Family update sent · 2 hours ago
48 residents monitored Dashboard →
Senior SnapSign
M. Wilson · Room 14
12 of 14
86%
  • ✓Residency AgreementApr 22
  • ✓HIPAA AuthorizationApr 22
  • ✓Care Plan AcknowledgmentApr 23
  • ✎Financial DisclosureAwaiting
  • ○Emergency Contacts
Auto-saved · 1 min ago Continue →
Marketing Analytics
April 2025 · yourcommunity.com
● Live
+42% Tour requests
847 Visitors
3.2% Conversion
Tour requests · last 30 days
12 active ad campaigns running
Search & social · all campaigns View Report →
Trusted by senior living teams across
Georgia South Carolina North Carolina Florida
Our Solutions

Transform how your community connects, converts, and cares.

A growing suite of products, each engineered for the realities of senior living operations.

Highlands Virtual Assist
Highlands Virtual Assist

Never miss a lead again.

An AI assistant that drops onto your community website in minutes. It qualifies prospects, books tours inline, and alerts your team the moment a lead comes in.

  • ✓ Books tours directly in chat
  • ✓ Scores move-in readiness automatically
  • ✓ Real-time alerts & CRM-ready exports
  • ✓ Unified prospects, conversations & analytics dashboard
Learn more
Highlands Vital Connect
Highlands Vital Connect

Resident wellness, always in view.

A connected platform that helps care teams stay close to every resident, bringing daily wellness signals, family communication, and care coordination into one calm interface.

  • ✓ Real-time resident wellness signals
  • ✓ Family-facing updates & messaging
  • ✓ Coordinated care across staff and shifts
  • ✓ Built for HIPAA-aware operations
Learn more
Senior SnapSign document preparation
Senior SnapSign

Move-in day, minus the paperwork.

A digital eSignature solution that automates the senior move-in process. Every form, agreement, and disclosure delivered, signed, and stored in one place.

  • ✓ Replaces 400+ pages of physical paperwork
  • ✓ Family-friendly remote signing
  • ✓ Centralized resident document vault
  • ✓ Move-in workflows your team can ship in days
Learn more
Web and Marketing
Web & Marketing

Websites, branding, and advertising for senior living.

A done-with-you partnership that gives your community a brand presence and lead engine, built by people who understand senior living.

  • ✓ Custom community websites
  • ✓ Brand identity & collateral
  • ✓ Paid search & social campaigns
  • ✓ Reporting tied to tour and move-in metrics
Learn more
Who We Are

Built by operators. Designed for caregivers.

Highlands Solutions is the technology arm of the Highlands Senior Living family. Every product we ship is shaped by people who have run communities, answered the after-hours calls, and watched a missed lead become a missed home for a family.

We build software that respects the pace of senior living: calm, capable, and quietly powerful.

  • Operator-led. Built inside a working senior living group.
  • Care-first. Designed around residents and families.
  • Modern stack. AI, automation, and analytics that just work.
The Highlands team
Any Questions?

Everything you'd ask on the first call.

How quickly can we go live?

Most communities are live with Highlands Virtual Assist within a week. Vital Connect timelines depend on your existing systems and we'll scope it on the first call.

Do your products integrate with our CRM?

Yes. Prospects and conversations are auto-organized and exportable to the CRMs senior living teams already use.

Is the chatbot really branded for our community?

Every widget is themed with your community's colors, logo, and tone. It feels like an extension of your team, not a third-party bot.

What does pricing look like?

We price per community with volume tiers for groups. Reach out and we'll send a tailored quote within 24 hours.

Are you HIPAA-aware?

Vital Connect is built with HIPAA-aware operations in mind. Virtual Assist captures only the lead information visitors choose to share.

Get In Touch

See Highlands Solutions in your community.

Book a 20-minute walkthrough. We'll show you the product, talk through your workflow, and send a tailored proposal the same week.

  • ✉ admin@highlands.care
  • ☎ +1-(678)-313-3034
  • ◷ Monday – Friday · 8am – 6pm ET